Our Services
Operations Audit
- Discover: We start by understanding your current operations. This involves speaking to and spending time with people who are affected by the issues. We gather data, ask questions, and immerse ourselves in your environment to gain a comprehensive understanding of your operations.
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Define: The insight gathered from the discovery phase helps us to define the challenge in a different way. This involves analysing the data gathered during the discovery phase, identifying patterns, and pinpointing areas of concern.
- Develop: In the develop phase, we give different answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.
- Deliver: In the delivery phase of the Operations Audit, we present our findings and recommendations. This includes a detailed report outlining the problems identified, the potential solutions, and the benefits of implementing the changes.
Strategic Planning
- Discover: In the discovery phase, we delve deeper into the problems identified during the Operations Audit. We gather more specific data, refine our understanding of the issues, and identify the key areas that need to be addressed.
- Define: In the define phase, we outline the specific steps of the implementation process. This includes defining the roles and responsibilities of each stakeholder, setting timelines, and establishing performance metrics.
- Develop: In the develop phase, we create a detailed strategic plan for improvement. This involves designing specific solutions for the problems identified, outlining the steps for implementation, and setting clear goals and targets.
- Deliver: Finally, in the delivery phase, we present the strategic plan to you. This includes a comprehensive report detailing the solutions, the implementation plan, and the expected outcomes.
Solution Deployment
- Discover: In the discovery phase, we start the implementation of the solutions outlined in the strategic plan. We gather all the necessary resources, set up the systems, and prepare your team for the changes.
- Define: In the define phase, we set the specific parameters of the implementation. This includes defining the roles and responsibilities of each stakeholder, setting timelines, and establishing performance metrics.
- Develop: In the develop phase, we implement the solutions. We monitor the process closely to ensure that everything goes as planned, and we provide training and support to your team to ensure that they can effectively use the new systems and processes.
- Deliver: Finally, in the delivery phase, we complete the implementation of the solutions. We conduct a final review to ensure that all the goals and targets have been met, and we provide a comprehensive report detailing the outcomes of the implementation.